Cookies Policy | Goldbet Casino

What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about your visit. Cookies cannot usually be used to identify you by name on their own, although information collected through cookies may be combined with other information where permitted.

Goldbet Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, such as remembering preferences, measuring website activity, helping to prevent fraud and supporting the delivery of relevant content.

Some cookies are placed directly by Goldbet Casino, while others may be placed by service providers that support website hosting, security, analytics, payments, customer support or other business functions. The technologies used may change over time as our website and services develop.

Cookies used for different purposes

Strictly necessary cookies help the website operate, provide secure account access, maintain sessions and support essential features. The website may not function properly without these cookies.
Preference cookies remember choices such as language, region, display settings and other options. They can make future visits more convenient.
Performance and analytics cookies help us understand how visitors use the website, including which pages are viewed and whether visitors encounter errors. This information can help us improve performance and usability.
Security and fraud-prevention technologies help identify unusual activity, protect accounts and transactions, and reduce the risk of misuse or unauthorised access.
Advertising or marketing technologies may help measure campaigns or show content that is more relevant to your interests, where these technologies are used and permitted by applicable law.

Why we use cookies

Goldbet Casino may use cookies and similar technologies for several legitimate business and operational purposes. The exact technologies used may depend on the part of the website you visit, whether you have an account, the device or browser you use, and the choices you make in the cookie settings.

To provide, maintain and secure our website and online gambling services.
To remember information during your visit, including login or session information where appropriate.
To confirm that activity is genuine and help detect fraud, automated misuse, collusion, account compromise or other prohibited activity.
To understand website traffic, technical performance and visitor behaviour so that we can identify faults and improve the user experience.
To remember your settings and preferences, including choices made through a cookie consent tool.
To support customer service, account management and the delivery of information requested by you.
To assess the effectiveness of communications, campaigns and promotional activity without promising or implying that any particular offer will be available.
To comply with legal, regulatory, security and responsible gambling obligations where relevant.

Cookies do not change the underlying rules that apply to your account or use of our services. They do not guarantee access to any game, promotion, payment method or other feature. Account, age, identity, location, responsible gambling and other checks may still apply.

Session and persistent cookies

Some cookies are session cookies. They remain on your device only for the duration of your browsing session and are removed when you close your browser or after the session ends. Other cookies are persistent cookies. These remain on your device for a period determined by their purpose or until you delete them. The length of time a cookie remains may vary and is not necessarily the same for every cookie.

Your cookie choices and browser controls

Where required, we will ask for your consent before placing non-essential cookies on your device. You can use the cookie settings available on the website to accept, reject or adjust certain categories of cookies. If you change your preferences, the change may apply only to the device or browser used to make that choice.

You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or limit cookies. Browser controls vary, so you should check the help or settings menu for your particular browser and device. You may be able to set your browser to notify you before a cookie is stored or to reject cookies automatically.

Open the settings or preferences menu in your browser.
Find the privacy, security or cookie controls.
Review the available options for blocking, deleting or limiting cookies.
Apply your preferred settings and revisit the website if necessary.

Blocking or deleting cookies may affect how the website works. In particular, essential functions such as logging in, maintaining a secure session, remembering preferences, completing account processes or using certain services may not operate correctly. Choosing not to receive advertising cookies does not necessarily mean that you will receive no advertising; it may mean that advertising is less relevant to you.

If you use more than one browser or device, you may need to set your cookie preferences separately on each one. Removing cookies may also remove saved preferences and require you to make your choices again.

Third-party services and links

We may use trusted third-party providers to help operate, secure, analyse or improve our website and services. These providers may use cookies or similar technologies on our behalf, or may process information collected through their own technologies. Their use of information may be governed by their own privacy or cookie policies.

Examples of third-party functions may include website analytics, fraud prevention, payment support, customer communications, content delivery, security monitoring and technical hosting. We seek to use providers that are appropriate for the relevant service, but the availability and identity of providers may change as our systems and requirements change.

Our website may contain links to websites, applications or services operated by other organisations. These websites are not controlled by Goldbet Casino. If you follow an external link, the other organisation may use its own cookies and technologies. You should review the relevant organisation's privacy and cookie information before providing personal information or continuing to use that service.

Information collected through cookies

Depending on the technology and your settings, information collected may include your IP address, browser type, device type, operating system, approximate location, pages viewed, links selected, dates and times of visits, referral information, preferences and technical event data. This information may be used in a form that does not directly identify you, or it may be associated with an account or device where necessary for security, service delivery or other permitted purposes.

We do not intend for cookies to replace responsible gambling safeguards. Information obtained through website activity may be considered with other account or transaction information for security, compliance and safer gambling purposes where appropriate and lawful.

Privacy, security and policy updates

Information collected through cookies may be handled in accordance with our Privacy Policy. That policy explains how personal information may be collected, used, disclosed, stored and managed, as well as the rights and choices that may be available to you. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the relevant legal document will apply to the extent of the inconsistency.

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, misuse, alteration or loss. No website, online service or method of electronic transmission can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure and avoid using our services on devices or networks that you do not trust.

We may update this Cookies Policy when our website, technologies, service providers, legal requirements or business practices change. The updated version will be made available on this page, with the revised date or other notice where appropriate. You should review this page from time to time so that you understand the current position.

Questions and requests

If you have a question about this Cookies Policy, want to understand how your cookie preferences work, or wish to exercise a privacy-related right, please use the contact or privacy request method made available on the Goldbet Casino website. We may need to verify your identity before responding to a request and may be unable to fulfil a request where an exception applies under applicable law.

This policy is intended as general information about the use of cookies on the Goldbet Casino website. It does not create a separate contract, guarantee the availability of any particular technology, or limit rights and obligations that apply under the website terms, privacy information or applicable Australian law.